Nordstrom

Nordstrom has both their own brand and also carries clothing from “branded vendors.” They have an abundance of information on their website about their corporate responsibility.  They do not list where their products are made or what exactly their standards are for their “branded vendors.”

They do seem to have strict auditing and standards.  However, there is something the way everything is written that does not sit well with me.  For instance from their website:

“If we are unable to successfully remediate any unethical and unlawful labor practices with a vendor, we consider terminating the business relationship. Ending our association with a manufacturer may occur if a vendor is unwilling to cooperate and make improvements.”

The use of  “consider” and “may” gives the impression that their standards are something that may be negotiated.

You can read more here:  http://shop.nordstrom.com/c/nordstrom-cares?origin=tab-logo

 

Nordstrom responded soon after my post went up.  Here is what they said:

Thanks for reaching out to Nordstrom to inquire about our sourcing. I understand you had a number of questions so I’m going to do my best to respond to them all. If you have other questions, please let me know.

 

Our private label and branded suppliers are required to adhere to our Partnership Guidelines, which I understand you may have already reviewed and discussed on your blog.

 

On this PDF, which is our annual ‘report’ on various social responsibility areas, you’ll find some more specific information about our private label Human Rights practices and reporting, including data on results from 2013 (the last year we reported out): http://i.nordstromimage.com/images/default/shop/image/shops/cares/2014/1006/SOP_2013_FINAL.pdf

 

You can read more about our approach to auditing, remediation and terminating relationships for our private label brands here: http://shop.nordstrom.com/c/nordstrom-cares-responsible-manufacturing?origin=topnav

 

In terms of branded vendors, we don’t recall an instance of having to terminate a relationship though we have had instances where we need to discuss and closely monitor situations that have arisen. Of course, if we became aware of an issue that did not meet our guidelines, we would work to address it immediately, up to termination of that relationship with the vendor if necessary.

 

Finally, you asked for a list of countries where we source. We are currently in 32 countries – listed below in alphabetical order:

 

  1. Bangladesh
  2. Brazil
  3. Cambodia
  4. Canada
  5. China
  6. Colombia
  7. Dominican Republic
  8. El Salvador
  9. Germany
  10. Guatemala
  11. Hong Kong
  12. Honduras
  13. Haiti
  14. Indonesia
  15. India
  16. Italy
  17. Jordan
  18. Korea, republic of
  19. Macedonia (former Yugoslav)
  20. Mauritius
  21. Mexico
  22. Malaysia
  23. Philippines
  24. Poland
  25. Portugal
  26. Romania
  27. Sri Lanka
  28. Taiwan
  29. Thailand
  30. Turkey
  31. United States
  32. Vietnam

 

Please let me know if you have further questions or I can help clarify anything we provided here.

Thanks so much.

 

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